# Requests and approvals

Submit leave, transfers, resignations and more, and how managers approve them.

Requests are how members ask for something that needs a manager's yes: time off, a move to
another team, more access, or anything else. Each request gets a number (like `REQCREW000042`), goes
to the right person, and keeps a record of who decided it and why.

## Submitting a request

Open **Requests** and choose a type under **Submit a request**:

| Type            | You fill in                                                     | When approved                                                   |
| --------------- | --------------------------------------------------------------- | --------------------------------------------------------------- |
| **Leave**       | **Start date**, optional **End date**, and a reason.            | The leave appears on the [leave calendar](/crew/leave).         |
| **Resignation** | Your **Last working day** and a note.                           | Recorded; your manager updates your status when the time comes. |
| **Transfer**    | The **Target department** and, optionally, a **Target unit**.   | Crew moves you and gives you the new department's checklists.   |
| **Permission**  | **What do you need?**, for example access to a tool or channel. | Recorded; your manager arranges it.                             |
| **Other**       | A **Subject** and details.                                      | Recorded.                                                       |

Every type has a **Reason / note** field. You can also request leave from Discord with
`/crew leave`.

Two more kinds of request start elsewhere:

- **Certification** and **training records**: on your own profile, click **Request** to add a
  certification or a training you've done. It's added to your profile once approved.

> [!NOTE]
> The reason for a leave request is private. Colleagues only see that you're away and when; your
> managers and Super Users see the reason.

## Who decides

Requests go to your **direct manager** (the **Manager** on your profile), who is notified straight
away. If you have no manager, your request goes to the Super Users.

- Managers see their direct reports' requests on the **Requests** page, and in Discord with
  `/crew requests`.
- **Approve** or **Reject**, optionally with a note. You're notified of the decision either way.
- Nobody can decide their own request.

> [!TIP]
> The **Requests** item in the menu shows a count: requests waiting for you, plus unread
> notifications.

## Withdrawing a request

Changed your mind? Open the request and click **Withdraw** while it's still **pending**. Decided
requests can't be withdrawn. Ask your manager instead (for example, to cancel approved leave).

## How long requests are kept

Decided requests are removed after **7 days**. What they led to stays: approved leave stays on the
calendar until 90 days after it ends, and transfers, certifications and trainings stay on the
profile. The decision itself is recorded in the [audit log](/crew/security-and-data#the-audit-log)
for as long as your organization keeps it.

### Troubleshooting

- **My manager doesn't see my request.** Check the **Manager** field on your profile. Requests only
  go to your direct manager.
- **"The requested department no longer exists".** The department was deleted after you asked. The
  manager should reject the request and you can submit a new one.

Source: https://docs.noyralabs.com/crew/requests