A course I expected isn't there
Courses follow Discord roles. Check you have the role, then sign out and back in, or ask a manager who the course is assigned to.
A share link doesn't work
The link may have been turned off, or replaced by a new one. Ask whoever sent it.
I can't see Manage
Only roles chosen as managers can see it. Ask your server's Super Users.
I passed but didn't get the Discord role
The bot's role must be above the role it's giving. A Super User can fix this under Server Settings → Roles.
I'm not getting messages
Check you allow direct messages from people in that server. Your courses still appear in My learning.
A video won't play
The video may have been removed, or its owner may not allow embedding. Ask whoever wrote the course to replace it.