Get started
- IntroductionWhat Crew is, how it works with Discord, and the few ideas everything else builds on.Read more »
- Adding Crew to your serverInvite the Crew bot, what each permission is for, and how to check everything is ready.Read more »
- First-run setupImport your roles, decide who can manage, add departments and your first members, then test it.Read more »
- Signing in and your accountHow Discord sign-in works, switching organizations, your devices, and downloading or deleting your data.Read more »
Setting up
- Roles and accessSet up your roles, link them to Discord roles, decide what each may do, and keep Discord and Crew in sync.Read more »
- Access levelsExactly what Super Users, Managers, Members and view-only people can see and do.Read more »
- Departments and unitsGroup members into departments and units, and optionally give each department a Discord role.Read more »
- Members and profilesAdd people, link their Discord accounts, use custom fields, import from CSV, and handle people who leave.Read more »
- Onboarding checklistsGive new members a list of tasks, for them and their manager, that Crew assigns automatically.Read more »
- Activity setupChoose what members log, whether it needs approval, how many hours you expect, and when someone counts as inactive.Read more »
Everyday use
- Dashboard and announcementsWhat the dashboard shows, and how to post, pin and target announcements.Read more »
- Logging activityLog time or clock in and out, see your hours and requirements, and approve your team's activity.Read more »
- Requests and approvalsSubmit leave, transfers, resignations and more, and how managers approve them.Read more »
- Leave calendarSee who is away, cancel leave when plans change, and keep an eye on expiring certifications.Read more »
- Records and service recordCertifications, training, notes and disciplinary records, plus each member's role history and initial training.Read more »
- Jobs and applicationsPost openings, announce them in Discord, review applications as a team, and accept people straight into Crew.Read more »
- NotificationsWhat Crew tells you about, how it reaches you on Discord, and how to keep everything in the app instead.Read more »
Reference
- Discord commandsEvery /crew command: what it does, its options, and who can use it.Read more »
- Public APIRead your organization's members, departments, requests and leave from other tools with an API key.Read more »
- WebhooksGet a signed HTTPS call when members change, requests are submitted or decided, or announcements go out.Read more »
- Public staff directoryShare a read-only list of your active staff, for example on your website, through a secret link.Read more »
- Security, data and retentionThe two-person rule, the audit log, archiving, GDPR deletion, recovery, and how long Crew keeps each kind of data.Read more »
- TroubleshootingFixes for the most common problems with access, the bot, role sync, DMs and imports.Read more »
- FAQShort answers to the questions people ask most about Crew.Read more »
- Getting helpWhere to ask questions, report a problem, or send a privacy or legal request.Read more »