Questions and problems
Join the Nøyra Labs support Discord and ask there. To help us help you quickly, include:
- your server's name and ID (right-click the server icon → Copy Server ID with Developer Mode on);
- what you were doing, and what you expected to happen;
- the exact error message, or a screenshot;
- for bot problems, the result of Settings → Integrations → Check the bot.
Warning: Never post API keys, webhook secrets or public directory links in a public channel. If you have, revoke or regenerate them straight away.
Before asking, Troubleshooting and the FAQ answer the most common questions.
Privacy, terms and data requests
Questions about the Privacy Policy or the Terms of Service, and requests about your personal data (access, correction, deletion), go by email to legal@noyralabs.com, not the support Discord. We answer within 30 days.
For records an organization keeps about you, it's usually fastest to ask that organization's Super Users first.
Security issues
If you think you've found a security problem in Crew, please report it privately to legal@noyralabs.com and don't share it publicly until it's fixed.